F.A.Q.

How does this software help?

The software has a wizard that will take you through the process of making a continuity plan in a logical and easy to follow procedure. Our experience of doing plans for our clients has shown that as long as you are organized it is not too difficult to put a plan together. The software has in built prompts to help you and points out specific areas you need to look at. We say that you don't need to be an expert because the software tells you what to do at each stage of the process.

What notes or instructions do I get?

The software is supplied with a full set of notes that explain every screen within the software. We also supply a "Quick start guide" which will teach you about Continuity Planning and what you need to know. It explains terminology such as "Risk Analysis", "Risk Mitigation", "Return to Operations" etc. and also has checklists for you to follow. This can be very useful as it gives you a structured way of building your plan, ensuring that things are done in the right order.

What other help do you offer?

You can ring or email us with any problems that you have while using the software and you can buy the software with on site installation and training.

We run a "wishlist" system whereby any user can request changes to the software and where possible (and beneficial) we would include these changes in a future upgrade, if you renew your web system at the end of 12 months you will also get all version upgrades free of charge.

If you need a plan but don't want the hassle of doing it we offer a full planning service. We build your plan for you and supply a completed plan and a free copy of the software for you to keep it updated on your own systems.