Your Statutory rights are not affected by any of the following store policies.
Ordering Online
/ Security
Ordering
Online with us is safe and secure!
We employ a method of interaction with our customers that does not compromise
credit card information. This online system uses the Worldpay
Secure Payment Gateway and is 100% secure.
We encourage you to feel comfortable
using your
credit card
to conduct commerce on our site. If you wish, you may also
send us a cheque, but this will
delay your
order as we
must wait for your funds to clear before we allow any products
to be downloaded.
Prices
Goods are
charged
at the price
in UK Pounds
shown on the
product pages on the date the customer places the
order and are
exclusive of
VAT, if relevant,
which will be added to the order. Prices are correct
at time of
publication.
Errors and omissions are excepted. Orders will
be processed
at our
published prices,
otherwise,
in the case
of any unexpected change in price, you will be
informed and
asked if you
wish to reconsider your order
before proceeding.
Payment Currencies
We accept
payments
only in UK
Pounds.
Return
/
Refund Policy
If
you
are not
satisfied
with the
software and
inform us
within seven
days of your
receipt of the downloaded software, we will
arrange
a full
refund in
exchange
for a written
agreement that
the downloaded software and any
copies
of same have
been permanently
deleted.
Delivery
Information
Software
is delivered
via direct
software
download. If a
media pack
is required
then this
can be provided
on payment
of an extra
fee.
Complaints
If
we should
receive a
complaint about
any
part
of our service, by e-mail or letter,
then
it will
be dealt
with promptly
(we will reply within
5 working
days).
It will
then be
dealt with
confidentially and effectively.
123BCP has a 7 Day - 100% refund policy if you are not satisfied